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Last Updated: 17 October 2025

This Privacy Policy explains how Out There Entertainments (“we”, “us”, “our”, “OTE”) collects, uses and protects your personal data when you use our website (“Website”, “Platform”), purchase a membership, submit a booking enquiry, interact with entertainer profiles or use any of our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using the Website or providing information to us, you agree to the practices described in this Policy.

1. Who We Are

Out There Entertainments is a digital entertainment platform providing entertainer memberships, booking facilitation, promotional tools and creative services. We act as the data controller for personal information submitted by members, entertainers, clients and visitors. For enquiries about your data, contact: info@outthereentertainments.co.uk

2. What Data We Collect

We may collect the following categories of data depending on your interaction with the platform.
Identity Data: Name, stage name, entertainer or band name, optional age.
Contact Data: Email, phone number, booking contact details, social media links.
Billing Data: Payment method, billing address, transaction records (processed via Stripe or WooCommerce—OTE does not store card details).
Profile Data: Bio, photos, videos, music links, performance information, equipment details, availability, location preferences, profile edits.
Booking Data: Event details, enquiries, dates, messages, quotes provided, confirmation details and off-platform or on-platform payment information.
Usage Data: Pages viewed, time spent, search activity, clicks and directory interactions.
Technical Data: IP address, browser type, device type, cookies, session identifiers.
Communications Data: Emails, support requests, complaint information, enquiry messages and feedback.
Marketing Data: Marketing preferences, engagement with emails, opt-in status.

3. How We Collect Your Data

We collect data when you sign up for a membership, update your entertainer profile, submit or receive booking enquiries, upload media, contact us through the Website, interact with our social pages, participate in promotions, make a payment (on or off platform), use cookies or analytics tools or submit complaints or conduct-related information.

4. How We Use Your Data

We use your data to manage your membership, create and publish entertainer profiles, process bookings, contact entertainers and clients about enquiries, coordinate off-platform or on-platform payments, display promotional materials, run marketing campaigns, operate the entertainer directory, provide customer support, maintain safety and investigate complaints, improve site performance, manage legal obligations and prevent misuse of the platform. We process your data only when legally allowed: to perform a contract (membership or booking), under legitimate interests (operations, improvement, promotion), with your consent (marketing, promotional use) or to comply with legal requirements.

5. Promotional Use of Entertainer Content

By joining OTE or submitting your information, you allow us to use your entertainer name, biography, photos, videos, social links, performance information and other materials you provide for your public profile, the entertainer directory, promotional campaigns, booking recommendations, social media posts, updates and website content. You retain full ownership of your media. You may request removal of your materials after ending your membership, unless they appear in past published promotional content already distributed.

6. Marketing & Communications

We may send emails about opportunities, events, updates or promotions if you are an active member or have opted in to marketing communications. You can unsubscribe at any time using the link in emails or by contacting us. We do not sell your email address or personal data to third parties.

7. Sharing Your Data

We may share your data with trusted service providers such as website hosting platforms, analytics tools, marketing platforms, payment processors, email systems, off-platform booking/payment providers, social media platforms when tagging you, venues or clients when coordinating bookings, professional advisers and law enforcement when required. We never sell your personal data.

8. Data Security & Storage

We store your data securely using encrypted systems, SSL protection, password-secured access controls and secure third-party processors. Data is kept only for as long as necessary for membership management, booking history, financial compliance, investigation of misconduct or legal requirements. After this, it is anonymised or deleted.

9. Cookies & Analytics

We use cookies for login sessions, membership features, browsing functionality, performance tracking, analytics, marketing and improving site efficiency. Analytics tools may collect anonymised usage data. You can manage or disable cookies in your browser settings. See our Cookie Policy for full details.

10. Your Data Rights

Under UK GDPR, you have the right to access your data, correct inaccuracies, request deletion, restrict processing, object to marketing, withdraw consent and request data portability. To exercise any right, email: info@outthereentertainments.co.uk

We may require proof of identity to process requests.

11. Data Transfers Outside the UK

Some data may be transferred outside the UK (for example, when using global hosting or email platforms). These transfers are protected using legally approved safeguards such as Standard Contractual Clauses or equivalent measures.

12. Behaviour, Complaints & Safety Investigations

If complaints or safety concerns arise involving an entertainer, client or user, we may review relevant communications, booking details, profile information or submitted evidence to support investigation. This data is used only for platform safety, dispute resolution and compliance.

13. Children’s Privacy

Our platform is intended for users aged 18+. We do not knowingly collect data from minors. If a minor’s data is discovered, we will delete it.

14. Updates to This Policy

We may update this Privacy Policy to reflect changes in laws, functionality or services. Continued use of the platform indicates acceptance of any updated version.