At Out There Entertainments, we’re committed to respecting your privacy and protecting any personal information you share with us. Whether you’re visiting our website to browse, enquire about our services, book entertainment, or join our Artist Membership, your privacy matters.
This privacy policy explains what information we collect, how we use it, and your rights regarding your data. It applies to all users of our website and services. By continuing to use the site, you are accepting the practices described here.
What We Collect
When you interact with our website, we may collect two types of information: personal information that you voluntarily provide and technical information collected automatically through website tools such as WooCommerce and Google Analytics.
Personal information
The personal data we may collect includes your name, phone number, email address, billing or shipping address, and any other details you submit through our contact or booking forms.
If you make an enquiry or booking for our DJ hire, karaoke packages, buffets, or chocolate fountain hire, we’ll store the details you provide so we can respond and manage your booking properly.
If you purchase items, services, or memberships through our WooCommerce store, we’ll collect billing and contact details to process your order. All online payments are handled securely by trusted third-party payment providers (such as Stripe or PayPal). Out There Entertainments does not store full card details on our servers.
If you sign up for our Artist Membership, we may also collect your artist or band name, genre, promotional content (such as images, bios, and videos), and your membership preferences or payment details.
Technical information
We automatically collect data such as your IP address, browser type, device type, pages viewed, time spent on the site, and general location (based on IP). This information is gathered through analytics tools and helps us understand how visitors use our site so we can continue improving it.
How We Use Your Information
We only use your data when there’s a clear and legitimate reason to do so, and we always handle it responsibly.
If you send us an enquiry, we’ll use your data to respond and provide the information or service you requested. If you place a booking or make a purchase, your data may be used for invoicing, order confirmation, event coordination, and after-service follow-up.
If you become an Artist Member, your data may be used to manage your membership, update your online profile, promote your music on our site and social channels, and contact you with relevant member communications.
We also use analytics data to understand how people use our website, identify popular services, and improve performance. This helps ensure the site is working properly and gives visitors the best possible experience.
We do not sell or rent your personal data to anyone. The only time we share your information is with trusted third-party services that help us operate our website or business, such as hosting providers, email platforms, payment processors, or analytics tools. These partners are carefully selected, GDPR-compliant, and only access data when necessary to perform their specific functions.
Cookies and Tracking
Our website uses cookies (small text files stored in your browser) to improve user experience and track basic analytics. Cookies allow us to remember preferences, identify returning visitors, and measure which parts of our website are most popular.
Cookies do not personally identify you but provide insight into how visitors use our site. You can choose to accept or decline cookies at any time through your browser settings. If you choose to decline, some parts of the website may not function as intended, but you’ll still be able to browse most pages.
We use Google Analytics to collect anonymous data about website performance, visitor numbers, traffic sources, and user behaviour. This information is used solely to improve how our site looks and functions.
If you’d like to learn more about how Google handles your data, or to opt out of analytics tracking, you can visit Google’s official Privacy & Terms
